Our Preventative Maintenance program helps you avoid costly downtime by stabilizing and optimizing the performance of your equipment. The program covers cleaning, lubrication, and calibration of all critical functions – ensuring optimal performance and maximum productivity.
Preventative Maintenance includes: Cleaning, lubrication and verification of all critical functions of the machine to manufacturer’s specifications.
A qualified Field Service Engineer performs maintenance during normal business hours, Monday - Friday 8:00am - 5:00pm, all-inclusive with labor and travel portal-to-portal.
A service engineer providing a completed PM checklist with any additional part/upgrade recommendations.
Telephone Technical Support, 24/7/365.
NB: On-site calls outside of normal working hours will be billed at the after-hour rate in effect at the time of the call for labor and travel.
Contact the Customer Support Group for more information.
Tel: 800-737-8110
CAMALOT - camsupport@itweae.com
ELECTROVERT/ACCEL - evtsupport@itweae.com
MPM - mpmsupport@itweae.com
Vitronics Soltec - vssupport@itweae.com